Cookies are enabled for your browser on this website.
Cookies are very small text files that are stored on your computer when you visit a website.
You can disable cookies. To disable cookies for this website visit the cookie management page for your browser. Links to the cookie management page for the most popular web browsers:
Disabling cookies may limit some of the functionality within our site.
If you choose not to accept cookies, we will remove this website's cookie from your computer. We will remember this preference until your temporary session expires, this is usually when you close your browser. When you revisit this site, we will have no way of knowing your preferences and you will be seen as a new visitor and cookies will be enabled.
You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website.
Our website uses technology to collect information about its use, to distinguish between users, to help us provide you with a good experience and to allow us to improve the site and the service we offer. This means that when you visit our website, cookies or similar technologies will be placed on your computer or other device.
Below you will see a description of each cookie that we use, what it does and whether or not it collects personal data about you. Personal data means data which identifies or can be used to identify you as an individual, including online identifiers such as your IP address. It also includes pseudonymous identifiers (e.g. strings of numbers or letters) if it is possible for us to identify you from these.
What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit our website. A cookie file is stored on your device and allows us, or our third-party partners (see below) to recognise you and make your visit easier and more useful to you when you revisit our website.
Cookies allow us to recognise users (where appropriate), tailor the content on our website to fit the needs of our website's visitors and helps us improve the user experience. Without certain types of cookies enabled, we can't guarantee that the website and your experience of it are as we intended it to be.
How long does a cookie stay on my device?
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our website:
Session cookies - Temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our website remember what you chose on the previous page, avoiding the need to re-enter information and improve your experience whilst using the website.
Persistent cookies - Which stay on your device after you’ve visited our website. For example, if you tick the 'Remember my ID' box when you log onto Online Banking a persistent cookie will be used, so that the website remembers you the next time you use it. Persistent cookies help us identify you as a unique visitor.
We also categorise our cookies to help our customers understand the specific reason for each cookie.
- If you ask us to ‘Remember my ID’ to allow you to log on more easily, we’ll use a cookie to enable this functionality.
- We use double-click cookies to link our website and online application forms which help us measure the effectiveness of our digital marketing and enable us to contact customers who don’t complete an application they’ve started.
How you can control and delete cookies
Cookies help you get the most out of our website. You can however set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether to accept it or not. You may also delete or refuse, some or all of the cookies on our website at any time.
You will need to visit your browser’s cookie management page to check or amend your settings. This is browser specific, so if you use multiple browsers please remember to check or amend each of them individually. For your convenience we’ve provided links to the cookie management page for the most popular web browsers:
What if I share my computer?
If I change my cookie settings will it affect my experience?
Please remember, if you do delete some or all your cookies, some features on our website, such as remembering your username, may not work and your experience on our website may be affected.
More information about cookies